Welcome to the official website of Pace Water System, Inc.
Rate Increase
Water and sewer rates will increase beginning January 1, 2026. The adjustment is necessary to keep pace with rising operational costs and general cost-of-living increases that affect the delivery, treatment, and maintenance of our essential water and wastewater services. These increases ensure we can continue to provide reliable, safe water and sewer services to our members, maintain critical infrastructure, and invest in long-term system improvements. You can find the detailed rate schedule on our web site under the Customer Service tab.
We appreciate your understanding and cooperation as we work to maintain high-quality service for our members. If you have any questions regarding the new rates, please contact our customer service team at customerservice@pacewater.org.
Replacement of Stopped Meters
PWS has been and will continue to be replacing meter components for those that have stopped reading. You may have been receiving a minimum bill showing zero consumption for some time, and when your meter is swapped, your bill will reflect an accurate reading of actual consumption. Please note that we DO NOT “back bill” for actual consumption above the minimum amount in previous months when the meter was stopped. If you have any questions, you may email customerservice@pacewater.org
Our Mission
The mission of Pace Water System is to provide our member owners with dependable and quality customer service in water, wastewater, and reclaim water. We are committed to leveraging technological advancements in our industry to ensure our community continues to receive dependable, great tasting, and the most healthful water possible.
