Welcome to the official website of Pace Water System, Inc.
New Billing Software
PWS is now operating with a new customer service and billing software. While both PWS and the software company's staff have worked diligently on this project for the last year, there will still be some issues that arise that simply can not be corrected before going live. We ask for your patience during the first part of the year as our staff becomes familiar with and troubleshoots issues both in accounts and billing. In the coming months, we will announce some of the improvements in account management provided by the upgrade. The old Paymentus payment app is no longer used. Customers can still use the 'Bill Payment' button on the website, and the payments are posted to accounts immediately.
Unfortunately, the DropCountr app is still not updating from Mueller's meter reading software. We have reported this to Mueller multiple times, but it is a low priority for Mueller as this is not a supported application.
The mission of Pace Water System is to provide our member owners with dependable and quality customer service in water, wastewater, and reclaim water. We are committed to leveraging technological advancements in our industry to ensure our community continues to receive dependable, great tasting, and the healthiest water possible.